Help Centre

Get support for using Gighammer: event management, attendance tools, subscription payments, shop setup, member roles, and more. Step‑by‑step guides and troubleshooting for every feature.

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    Help Categories

    Getting Started

    A simple introduction to Gighammer covering account setup, creating your first group, inviting members, and understanding the core features so you can get up and running quickly.

    Events & Scheduling

    Guides for creating events, building itineraries, adding locations, managing rehearsals or fixtures, and keeping your group organised with clear schedules.

    Availability & Attendance

    Everything you need to track who’s coming, collect responses, manage attendance records, and keep on top of member availability for events and rehearsals.

    Subscriptions & Payments

    Instructions for setting up membership fees, collecting payments securely through Stripe, managing renewals, and viewing financial reports.

    Shop & Merchandise

    Help with creating products, managing stock, taking orders, and running a public or members‑only shop for merchandise, uniforms, or kit.

    Members & Roles

    Learn how to add members, manage permissions, update profiles, and organise your group with roles that match your structure.

    Settings & Customisation

    How to personalise your group’s branding, adjust preferences, configure notifications, and tailor Gighammer to your workflow.

    Account Management

    Support for managing your subscription, updating payment details, viewing invoices, and handling account‑level settings.

    Social Features and Documents

    How to manage the social features for your group, as well as options for uploading, managing and sharing documents with your group