Understanding the Checkout Process

When a customer orders an item from your shop front, they 

  1. add products to their shopping basket
  2. Go to the checkout page, where they select from the available delivery options. If you have enabled postage, and they select that option, they are required to input their postal address.
  3. They press the checkout button, and they are then redirected to the Stripe-hosted payment page, where they are prompted to enter and submit their payment details.
  4. Once payment has completed, they are then redirected back to the site, which shows them a summary of their order.
  5. The shop administrator (as defined in the shop section of your group's revenue settings) will receive an email to say that you have received an order on the site. The customer also receives an email with the order summary.
  6. The shop administrator is responsible for fulfilling the order and ensuring the customer receives the item they have purchased.